VICIdial is the most popular Open-Source Contact Center Solution in the world. With over 14,000 installations in over 100 countries around the world. The agent screen is available in 16 different languages, with options to easily create your own custom translations as well.
VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well.
VICIdial is the most widely deployed open-source contact center platform in the world. Over 14,000 installations. Zero licensing fees. It handles predictive dialing, inbound routing, IVR, blended campaigns, call recording, real-time reporting, and agent management — all through a web browser.
VICIdial is an open-source call center software built for smarter outbound & inbound calling. Learn its features, setup, & why businesses use it.
VICIdial is a powerful open-source autodialer widely utilized by call centers. This comprehensive guide provides easy, step-by-step instructions to get your VICIdial server up and running quickly using the ViciBox ISO.
VICIdial is a full-featured, open-source, Enterprise-level Contact Center solution being used by thousands of companies in over 100 countries around the world.
VICIDIAL call center suite - This software suite acts as a web-based visual user interface to extend the functionality of your phone on your Asterisk PBX server. This suite also includes the VICIDIAL inbound ACD and predictive auto-dialer system.
It's a simple application used to view certain popular real-time reports from the Vicidial contact center suite, formatted specifically for ease of viewing and use from mobile devices.