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FAQs Forms and Documents Helpful Videos Work at DES Interpretation Assistance The North Carolina Division of Employment Security provides an interpreter for any language. This service is primarily provided by telephone. For free translation assistance, please call 888-737-0259.
Mail to DES Appeals, PO Box 25903, Raleigh, NC 27611-5903 If you’ve gotten your determination and you wish to appeal, review the documentation for information about your appeal rights.
DES has security measures in place to help prevent fraud and protect your information. Identity verification and Multi-Factor Authentication, or MFA, are two ways that DES asks you to verify your identity.
You can take required paperwork to a participating U.S. post office. After you apply: Watch for mail or email from DES. After we review your application, we will let you know your benefit amount and eligibility details. Check the status of your claim anytime in your MyNCUIBenefits account. Learn about your Weekly Requirements to get benefits.
This team provides legal advice to DES and represents DES in state and federal courts. Their work includes writing laws and policies, reviewing contracts, handling legal matters like fraud and subpoenas, and more.