These days Mr. Joly attributes the company’s near unprecedented return to customers’ good graces as a result of creating a new focus on the human connection. Mr. Joly gives a rundown of five steps critical to achieving the mindset he believes brought back Best Buy in a new book, which was recapitulated in a Harvard Business Review article.
The New York Times: Book Review: ‘Small Town Girls,’ by Jayne Anne Phillips
The death of the American book review was nigh. One machine, the Nakamichi Model 500, was capable of “deconstructing a book of average length in seven seconds, with 0.5 distortion, signal-to-noise ...
The Post and Courier: Book review: The last laugh — How actress and writer Annabelle Gurwitch copes with cancer
Book review: The last laugh — How actress and writer Annabelle Gurwitch copes with cancer
2UrbanGirls on MSN: Book review: Why climbing bubbles: How to increase your creative IQ turns everyday thinking into a creative advantage
Book review: Why climbing bubbles: How to increase your creative IQ turns everyday thinking into a creative advantage
The Philadelphia Tribune: Book Review: 'Black Out Loud': A great collection for anyone who loves to laugh
Book Review: 'Black Out Loud': A great collection for anyone who loves to laugh
Sun Sentinel: Book review: Few nice people inhabit ‘Kill Dick,’ but Luke Goebel’s second novel is highly entertaining
Book review: Few nice people inhabit ‘Kill Dick,’ but Luke Goebel’s second novel is highly entertaining
Winter is Coming on MSN: Book Review: L.D. Lewis' Year of the Mer is a unique, haunting sequel to The Little Mermaid legacy