Together, diagnostics and feedback are how you and your Windows device tell Microsoft what's really going on. As you use Windows, the system collects diagnostic information to understand performance and reliability. Windows also includes built‑in feedback tools so you can share input at any time, including when Windows prompts you with questions about how features are working for you.
Required diagnostic data Required diagnostic data is the minimum amount of data that we need to collect in order to keep the product secure, up to date, and performing as expected. For example, if a Microsoft 365 application crashes, certain details about the crash, that help us to diagnose and fix the problem, are collected. On the Mac the Microsoft Automatic Update is one example of a ...
Learn more Note: The Microsoft Support Diagnostic Tool (MSDT) is deprecated and will be removed from future versions of Windows. For more information, see Deprecation of Microsoft Support Diagnostic Tool (MSDT) and MSDT Troubleshooters. Follow these steps to automatically diagnose and repair problems with files and folders in Windows.
In 2018 Microsoft released the Diagnostic Data Viewer (DDV) which is a tool that lets you review the raw diagnostic data Windows is sending to Microsoft. Now you can also view Office diagnostic data using the same viewer.
When a user runs an Office app, such as Word or Excel, diagnostic information is collected and saved to log files on the user’s device. These log files contain information about the processes and components running in the application, and can help detect, diagnose, and fix issues and help make improvements to Office. This information is very similar to optional diagnostic data that may ...