Vaya Health is a public managed care organization (MCO) that prioritizes whole-person health. We manage Medicaid, federal, state, and local funding to connect the people we serve to health care services and supports.
The Vaya Health Provider Portal allows you to create and review claims, create authorizations, manager users, and explore resources.
Vaya Health Confidential Compliance To report fraud and abuse. 1-866-916-4255 24 hours a day, seven days a week, including holidays legalandcompliance@vayahealth.com Submit your concern anonymously via EthicsPoint.
Get information about services covered by Vaya Health, including NC Medicaid and State-funded services.
Vaya Total Care is Medicaid coverage that includes physical health care, behavioral health services, and pharmacy benefits in a single, integrated health plan – more commonly known as whole-person care. Whole-person care combines care for the mind and body with other factors that affect a person’s health. Your doctor, other providers, and care manager work together to help you get the care ...
Vaya uses the System of Care model to support children and youth receiving behavioral health services. North Carolina’s System of Care model brings together community-based services, including those provided by Vaya and through schools and other state agencies, such as juvenile justice or child welfare.
Visit Vaya Health’s Provider Central website for essential resources for service authorization, billing, support, and more.
Contact us today for help with your questions about delivering services to Vaya Health members and recipients.
Vaya Total Care serves Medicaid beneficiaries who have intensive, specialized behavioral health, I/DD, or TBI needs. Our plan is designed to make decisions easier, improve outcomes, and help members achieve better overall health and well-being through one plan and one point of contact.