The Lansing Board of Water & Light and over a dozen local partners will host a Community Resource Fair at Alfreda Schmidt Community Center to connect BWL residential customers and greater Lansing residents behind on bills to information on resources and financial assistance per available funding and eligibility.
The BWL owns 3,000 miles of overhead and underground power lines and more than 800 miles of water mains, providing 2.7 million megawatt hours and 7 billion gallons of water to customers annually.
BWL Water Overview The BWL serves more than 58,000 residential, business and industrial water customers. We own more than 800 miles of underground water mains throughout the greater Lansing area. We treat and distribute our water, drawn from the Saginaw Aquifer – a groundwater supply that has been called one of the finest natural sources of groundwater in the United States – from two water ...
A small static "Low-Income Energy Assist Fund' surcharge for electricity appears on monthly BWL bills which goes into a statewide fund to help eligible customers with financial assistance. BWL customers at risk of shut-off are eligible for the Federal Low Income Energy Assistance Program (LIHEAP) and may also qualify for a winter protection plan.
Pay Online BWL's Customer Self-Service (CSS) Portal is the quickest and easiest way to pay your utility bill. When you register for the CSS Portal, you'll be able to: Pay your bill online using AutoPay, Venmo, Amazon Pay, PayPal and PayPal Credit View your current balance, billing statements and statement history See your due date
Text "OUT/OUTAGE" to 295688/txtbwl to report an outage, "STAT/STATUS" to request a status update, "HELP" to receive help information and "STOP" to stop texts. See BWL Terms and Conditions. Message and data rates may apply.